Article 1: Applicability

1.1 On all sales, orders and agreements from Meershop this terms and conditions from Meershop apply.
1.2 Accepting an offer or placing an order means that you accept the applicability of these Terms.
1.3 The provisions of these Terms and Conditions can only be deviated from in writing, in which case the other provisions will remain in full force and effect.
1.4 All rights and claims, as stipulated in these Terms and Conditions and in any further agreements for the benefit of Meershop, are also stipulated for the benefit of intermediaries and other third parties engaged by Meershop.

Article 2. Offers/agreements

2.1 All offers from Meershop are without obligation and Meershop expressly reserves the right to change the prices, in particular when this is necessary on the basis of (legal) regulations. See also article 3.6.
2.2 An agreement is only concluded after acceptance of your order by Meershop. Meershop is entitled to refuse orders or to attach certain conditions to the delivery, unless explicitly stated otherwise. If an order is not accepted, Meershop will inform you within ten (10) working days after receipt of the order.

Article 3. Prices and payments

3.1 The prices stated for the products and services offered are in Euros, including VAT and excluding handling and shipping costs, any taxes or other levies, unless otherwise stated or agreed in writing.
3.2 Payment must be made without discount or compensation for deliveries within the Netherlands, prior to delivery via Ideal, this also applies to deliveries outside the Netherlands, unless otherwise agreed in writing.
3.3 Payment can be made via Ideal, Paypal, foreign payment methods or prepayment by bank or upon collection of the goods at Meershop.nl in Koudum.
3.4 If you are in default with any payment, Meershop is entitled to suspend or dissolve (the implementation of) the relevant agreement and related agreements.
3.5 If the prices for the offered products and services increase in the period between the order and its execution, you are entitled to cancel the order or to dissolve the agreement within ten (10) days after notification of the price increase by Meershop.nl.

Article 4. Delivery and right of withdrawal

4.1 The delivery times stated by Meershop.nl are only indicative. Exceeding any delivery term does not entitle you to compensation, nor the right to cancel your order or to dissolve the agreement, unless the exceeding of the delivery term is such that you cannot reasonably be expected to maintain the agreement. In that case you are entitled to cancel the order or to dissolve the agreement insofar as this is necessary.
4.2 Delivery of the products takes place at the place and time at which the products are ready for shipment to you.

4.3 You can reverse your purchase decision up to 14 days after purchase. A physical product can then be returned free of charge to Meershop.nl. Meershop returns the purchase amount after receipt of the physical product at Meershop within 14 days. The product must be undamaged, both the product and the packaging, upon return.

SOFTWARE

Pay attention. We supply software under the EU exception rule: online sales of digital content. We ask that you waive the right of withdrawal during the check-out process. This means that your software purchase is irrevocable.

Article 5: Retention of title

5.1 The ownership of the delivered products is only transferred if you have paid all that you owe to Meershop under any agreement. The risk with regard to the products is already transferred to you at the time of delivery.

Article 6. Intellectual and industrial property rights

6.1 You must fully and unconditionally respect all intellectual and industrial property rights that rest on the products delivered by Meershop.
6.2 Meershop does not guarantee that the products delivered to you do not infringe any (unwritten) intellectual and/or industrial property rights of third parties.

Article 7. Complaints and liability

7.1 You have the obligation to examine whether the products comply with the agreement upon delivery. If this is not the case, you must inform Meershop as soon as possible and in any case within seven (7) working days after delivery, at least after observation was reasonably possible, in writing / email and with reasons.
7.2 If it is shown that the products do not comply with the agreement, Meershop has the choice to replace the relevant products with new products against their return or to refund the invoice value thereof.
7.3 If you do not wish to purchase a product for whatever reason, you as a private individual have the right to return the product to Meershop within seven (8) working days after delivery. Return shipments are only accepted in this case if the packaging of the product is undamaged, whereby the costs for return shipments are also for your account. This does not apply to software products.

Article 8. Warranty

8.1 If Meershop delivers products to the customer, Meershop is never obliged to provide a more extensive guarantee vis-à-vis the customer than that which Meershop can claim against its supplier. Warranty period will always be clearly indicated on the invoice.
Complaints due to visible defects must be submitted in writing by the client in accordance with the contract conditions, but at the latest within 7 (seven) days after receipt of the goods. A term of 30 (thirty) days applies to Consumers. Complaints that are received by the Meershop after the expiry of this term do not have to be processed by Meershop.

Article 9. Orders/communication

9.1 For misunderstanding, mutilations, delays or improper delivery of orders and communications as a result of the use of the Internet or any other means of communication in the traffic between you and Meershop, or between Meershop and third parties, insofar as it relates to the relationship between you and Meershop, Meershop is not liable, unless and insofar as there is intent or gross negligence on the part of Meershop.

Article 10. Force majeure

10.1 Without prejudice to its other rights, Meershop has the right in case of force majeure, at its own discretion, to suspend the execution of your order, or to dissolve the agreement without judicial intervention, such by notifying you in writing and such. without Meershop being obliged to pay any compensation, unless this would be unacceptable in the given circumstances according to standards of reasonableness and fairness.
10.2 Force majeure is understood to mean any shortcoming that cannot be attributed to Meershop, because it is not due to its fault and is not for its account under the law, legal act or generally accepted views.

Article 11. Miscellaneous

11.1 If you provide Meershop with an address in writing, Meershop is entitled to send all orders to that address, unless you provide Meershop in writing with another address to which your orders should be sent.
11.2 If, for a short or longer period of time, Meershop allows deviations from these Terms and Conditions, whether or not tacitly, this does not affect its right to demand immediate and strict compliance with these Terms and Conditions. You can never assert any right based on the fact that Meershop applies these Conditions flexibly.
11.3 If one or more of the provisions of these Terms and Conditions or any other agreement with Meershop are in conflict with any applicable legal provision, the relevant provision will lapse and will be replaced by a new legally permissible comparable provision to be determined by Meershop.
11.4 Meershop is authorized to use third parties for the execution of your order(s).

Article 12. Applicable law and competent court

12.1 All rights, obligations, offers, orders and agreements to which these Conditions apply, as well as these Conditions, are exclusively governed by Dutch law.
12.2 All disputes between the parties will be submitted exclusively to the competent court in the Netherlands.